[Resolved]  Fullerton India Credit Company — non-issuance of ndl and updation of cibil score

I availed a personal loan from the fullerton india. Some amount became outstanding. Being availed a waiver scheme initiated by the co i paid rs 42, 000/-in 10/01/2014 through icici bank bwn. But my business loan application has been rejected by several banks and on last occasion by central bank, bwn br. The co by e-mail dt 09/01/2017 by l asked me to pay rs 2, 25, 000/-and the payment made by me through dd. The co in tern stated the cibil will be updated within 12 days and ndl be despatched within 7 days.
Several correspondence made through mail but co has not yet sent ndl and up-dation of cibil.
Please treat this urgent otherwise my loan proposal will be rejected.