[Resolved] Fullerton India Credit — company officials calling and using abusive languages
M
Misty6880
from Surat, Gujarat
Address:
Surat, Gujarat, 395023
I had taken a pl and couldn't pay few instalment due to job change. A official from surat caĺed and my brother had cleared that let us know the settlement amount we would like to close the loan. He said a particular amount but we asked him to reduce so that i can pay it at one time. He said he will let us know. Yesterday suddenly a call came from mumbai or surat branch to my husband and that bloody rascal used abusive language. He even said that he will keep on harassing us again. I don't understand when there was a situation when i agreed to clear the amount y anybody had to call n do that. Now i need an apology letter from him or company then only clear the amount. His name he mentioned was nikhil anyone should rather go and use same language for his mother wife and sister.
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Feb 15, 2018
Complaint marked as Resolved
Fullerton India Credit customer support has been notified about the posted complaint.
Jan 07, 2018
Updated by Misty6880 I have the call recording and want to take a legal action against him.
Verified Support
Jan 08, 2018
Fullerton India Credit Customer Care's response Hi, we regret to note your feedback! kindly share your details at [protected]@fullertonindia.com for further investigation on the concerns raised- Sejal.
Verified Support
Jan 10, 2018
Fullerton India Credit Customer Care's response Hello, in absence of any contact details, we would be unable to investigate on the concerns raised. Kindly share your contact details or loan account number for us to investigate and come back with a resolution - Sejal.
Verified Support
Jan 11, 2018
Fullerton India Credit Customer Care's response Hi, we wish to inform you that we are unable to investigate on the concerns in absence of any details, hence we are closing your request whilst requesting you to revert with the requisite details as per your convenience. You can mail us at [protected]@fullertonindia.com - Sejal.
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