[Resolved] Fullerton India Credit — complaint against irrelevant loan call | |||
Dear sir My name is nitin gholap. I am being constantly harassed buy a telecaller from your company that is fullertonindia, since last 3 days from these numbers[protected],[protected]. I have mentioned to them in the very first call that i have not taken any loan from fullerton company and hence have no responsibility to repay any loan. Instead of repeated instructions that i am not the relevant person to call related to this issue i am being constantly harassed by your company as they are making about 25 to 30 calls at my workplace during busy hours and disturbing the entire staff by talking arrogantly to them. This is affecting my image in my professional circle which will hamper my professional career. I am aware that as per rbi rules relative cannot be harassed for recovery of loan. If i get another call at my workplace i will opt for legal action as all the calls at my workplace are automatically recorded and saved in a database. As per rbi regulations clause 5.7.3 the bank and their agents should not resort to intimidation or harassment of any kind either verbal or physical against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the debtors’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations. I request you to stop this and also like to mention again that the loan does not belong to me. I am not the right person to provide you information, so please stop communication with me immediately. Was this information helpful? | |||
Oct 3, 2017 Complaint marked as Resolved Fullerton India Credit customer support has been notified about the posted complaint. Verified Support Aug 01, 2017 Fullerton India Credit Customer Care's response Dear Mr. Gholap, as discussed, we are looking into the concerns raised by you. We have also send you an email for your queries.
Verified Support Aug 31, 2017 Fullerton India Credit Customer Care's response Dear Mr Gholap, we have responded to your concern on your email id. Trust you will find the same in order. For any further concerns you can mail us at [protected]@fullertonindia.com.
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