[Resolved]  Fullerton India Credit — for reimbursement

Address:490/3, Vinoba Nagar, Tilak Nagar Main Road, Indore, Madhya Pradesh, 452018

Dear sir/madam, i've transfer rs 11522/- as my emi dated 05-12-19 from my account [protected] (Boi) to fullerton account via paytm. Which is given by your executive amount deducted from my account but your company said you did not received any amount, this january month my emi came with included one month charges 14042, (2520/-) additional charges, i had to pay this also, i think fullerton is completely responsible for this delay and my loss of money and cibil score, so fullerton have to pay my loss, even i went to bank of india saket branch, indore, for raise my complain online, from one month ago, i got a message from boi that my complain ref. No is 040120data67597, they said that my transaction is successful, there is something wrong from fullerton,

Here i attached my statement

Money paid successfully
₹ 11522
Rupees eleven thousands five hundred twenty two only
To
Fullerton india credit company limited
Paid from
Debit card
459845*5517
Dec 5, 2019 3:20 pm
Order id: 190487
+4 photos
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Mar 10, 2020
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2020
Fullerton India Credit Customer Care's response
Dear Sir,
We are unable to trace FICCL loan account number with the details provided by you.
Request you to kindly revert with any of the below details to enable us assist you further.
• Customer id
• 15 digit loan account number
• Registered mobile number
• Registered email id
• PAN
Once we receive your details, we will process your request on priority.
Also we request you to get in touch with us at [protected]@fullertonindia.com for further assistance.
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