[Resolved] Fullerton India Credit — High interest rates 23% do you belive it & 7% pre-closure charges!
Thank you for sending the closure letter. But i regret to inform that my principal outstanding to you is 2, 36, 076/- only as per the amount i have re-checked in my accounts online and you have mentioned rs.2, 43, 680.76 why? How come the diffrence of rs. 7604/-. Also the pre-closure charges you have applied 7% is too high to afford. The money is not grown on trees, please understand. No other company charges so much to customers it's like killing the customer if he happened to come to you for a loan.
My total experience with you is been disgusting and i'm very upset to see your intention looting customers with no mercy, really disappointing. Do you know the rate of interest you have applied me on this loan? It's 23% can you belive it? No ecs for emi's you arranged and every month you charged me penel interests tuning to rs.13086/- in last 16 months for no reason or fault on my sides.
The customer service representative who talked to me regarding the closure was too rude the way to talk to a customer, i need to mention.
So please correct it appropriately and send the correct closure letter immediately to help me settle this today itself.
Await your immediate action by return email.
Complaint marked as Resolved 2016-10-01 15:49:25
[Aug 25, 2016] Fullerton India Credit customer support has been notified about the posted complaint.
Verified SupportFullerton India Credit Customer Care's response Aug 25, 2016
Hello Mr Deepak, Kindly share details of your LAN number/ Contact no to assist you.
Verified SupportFullerton India Credit Customer Care's response Aug 29, 2016
Hello Mr.Deepak, apologies for the unpleasant experience.Kindly DM your contact number/ email id for us to look into the matter.