[Resolved]  Fullerton India Credit — misbehavior by collections (recovery agent)

Address:Mumbai City, Maharashtra, 400069
Website:www.fullertonindia.com

Team,

What is the service you guys are providing for the customer.? I already lodged several complaints (Complaint no #[protected] against your third-party recovery agent so many times, but still am getting calls from them with arrogant and rude behavior.

Don't you guys have any discipline or manners to talk on a call with the customer because after several warnings still they are calling me and harassing me also no actions was taken from your side even after highlighting the same.?

Am not going to pay a single penny if still this continues and would lodge a police complaint, also would file harassment case in consumer forum.

If a customer misses the emi and was not able to pay the emi, i don't think he should suffer from such kind of harassment. I do apologize for the delay in payment but i assure to foreclose the account asap because of your high rate of interest and for your horrible treatment. Kindly give me some time to close the account asap.

My loan a/c no # [protected]

Thanks and regards,
Atul amberkar
[protected]
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Jan 12, 2018
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2017
Fullerton India Credit Customer Care's response
Hi Atul, we are here to assist you! We are looking into the concerns raised and shall revert with an update on your registered email ID. For any further assistance, you may write to us at [protected]@fullertonindia.com- Sejal.
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