[Resolved]  Fullerton India Credit — misbehaviour bad words

Address:424001
Website:fulletron

Chiranjeev kuwar
Mob no - [protected], [protected]

Subject:- misbehaviour, badwords

Respected sir, mam

I have received a phone for many times from landline number is [protected] from fulletron.
Issue is of recover of loan.
My relative has taken loan. (Shashi panchal)

I didn’t have any complaint or problem with the services that you provide
And how your employee provide them but i am very sorry to inform you that
The girl in your staff speaking on [protected]

I feel that she is angry with something and not taking to me very well,
Giving bad words, for ex:-
I politely asked her if i have done something wrong and she again rudely treated me and not only that i have help her giving contact details of that person who have taken loan.
Very bad words she has given to me.
I honestly don’t know if i have somehow done something wrong or if she was having a bad day but this is not a way to treat clients and customers and i strongly protest it.
I hope you will take notice of this misfortune and asked that lady what the original problem was and if i had offended her in some way or something else.
I hope you will take care of this matter and inform me i won’t have to face the same problem again or i will consider my other options
And i have call recordings

Thanks & regards

Chiranjeev kuwar

[protected], [protected]
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Aug 3, 2018
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2018
Fullerton India Credit Customer Care's response
Hi Chiranjeev, we regret to note your feedback. We are looking into the concern and shall revert with an update by June 26, 2018. Request your patience in the interim -Fullerton India.
Verified Support
Jul 03, 2018
Fullerton India Credit Customer Care's response
Hi Chiranjeev, we have responded via email on the concerns raised. Kindly acknowledge the same. You can write to us at [protected]@fullertonindia.com in case of assistance -Fullerton India.
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