[Resolved] Fullerton India Credit — misbehaviour & threat by recovery manager of fullerton | |||||
Hi, I took a personal loan # (06350) with fullerton and was paying from the last two years but due to jobless situation i was unable to pay two emi`s but then i got a job again (Less package) and started paying the emi`s again but now i have the situation again where in i lost my job and unable to pay the emi`s. The situation started from here where in i started receiving threatening calls to make the payment at any cost or else they can do anything to take their money out. Due to some personal reason i no longer stay with my family but they still visit anytime they want to my hear patient parents house and threaten them to any extent they want. Last time they even didn`t feel shame to snatch mobile phone from my younger brother`s hand to get my wife`s number and started calling my wife at night with all sort of profanities and threat. They even shout in-front of our neighbours to make us feel insult and raise their voice like a underworld guy. The collection manager mr. Sanjay (Delhi, karol bagh branch) even challenged me over the phone that even law & order or police cant do anything into it as they have the power to sue defaulters badly. I even requested them to give me just two month`s time to start pay them back while i search & get a job in between but they are not agreed and said that they won`t listen to anything as they want only money and no one can do anything against them even if you report to ombudsman of rbi. I have even email them and talk to customer care but nothing is working. Please help me what to do here shall i reach to local police for a fir or file a written complain to rbi against them. Please help!! Was this information helpful? | |||||
Mar 25, 2018 Complaint marked as Resolved Fullerton India Credit customer support has been notified about the posted complaint. Verified Support Feb 19, 2018 Fullerton India Credit Customer Care's response Hi Sir, we regret to note your feedback. We would like to review the same. Please share your contact details/Loan account number at [protected]@fullertonindia.com for further investigation.
Verified Support Feb 20, 2018 Fullerton India Credit Customer Care's response Hello Sir, please share your details at [protected]@fullertonindia.com for further investigation on the concerns raised- Sejal.
Verified Support Feb 22, 2018 Fullerton India Credit Customer Care's response Hello Sir, in absence of contact details or loan account number, we are unable to investigate on the concerns. We are closing your request, whilst request you to revert with requisite details as per your convenience. You can write to us at [protected]@fullertonindia.com- Sejal.
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