[Resolved]  Fullerton India Credit — regarding top up loan

Address:Bhilwara, Rajasthan, 311001

Good morning fulletron!!!
My name is ajay singh amera, bhilwara, rajasthan.

First of all i am telling you that i am existing customer of your company, i applied for top up loan on 4th of sep. 2018, then your bhilwara district fulletron team took my all document and my check on 10th of sep. 2018.. Now after document submission there are 10 days are gone but still you are saying that we will process it on 25 sep. 2018.
What is this joke? Is it a single finance company in market have as much difficult process as your team are doing?

I already request for complain 3 times between 10th sep to 21 sep. Time period. All times your senior managers like name - mr. Harish, miss neha
Told me that we will process today. But still can not solve my problem.

Seriously, i am saying that your professional work is so bad, so embarrassing for me. I am again again call in your customer care but all times they give me false reply.
I am assuring you that none of person will be want to your customer.

Seriously if you still have some professional courtesy than please do it as soon as possible.

I wiil be waiting for your reply.
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Oct 29, 2018
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
Fullerton India Credit Customer Care's response
Hi Ajay, we regret the inconvenience. We would like to review this. Kindly share your loan account number or contact number at [protected]@fullertonindia.com for us to investigate and guide you accordingly -Fullerton India.
Verified Support
Sep 26, 2018
Fullerton India Credit Customer Care's response
Hi Ajay, in absence of contact details or loan account details, we are unable to investigate on the concerns raised by you. Hence we are closing your request and request you to revert with requisite information as per your convenience. You can write to us on aforementioned email ID -Fullerton India.
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