[Resolved] Fullerton India Credit — unethically collection | |||
Mr. Arun gowda - +[protected]Collection executive) The above-mentioned guy is very unethical and doesn't have a basic sense o[censored]nderstanding. I had taken a personal loan from fullerton in sept'15 and my last ecs is on 4th oct'19, for the past 44 months i have been regular with my account and just for last 3-4 months there is some discrepancy because of some personal turmoil which absolutely my fault and no one has to be blamed. I had given my contact details like my number and email id, but since i have been working abroad for the last 2 years my number is not working but pretty much accessible on my email id. I was never sent any reminders or any warning, my last emi paid was july'19 august i missed and sept is due on 4th. But still, these people went to my care off address and have created a scene, threatening my relatives which is a real shame. This guy is a serial offender of behaving in such manner and still, there is no step taken to correct his behavior or his working style is very disappointing. My loan account no. For ref: [protected] Email id: hitesh. [protected]@gmail.com Regards, Hitesh shinde Was this information helpful? | |||
Oct 2, 2019 Complaint marked as Resolved Fullerton India Credit customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 Fullerton India Credit Customer Care's response Hi Hitesh, we deeply regret the inconvenience caused to you. We will have this investigated at our end and revert with an update by August 31, 2019. We request your patience in the interim. Meantime for any queries, you may write to us on [protected]@fullertonindia.com and our official will get back to you at the earliest.
Aug 28, 2019 Updated by Hitesh Shinde There was a clear discussion with Mr. Arun, that I would be clearing my outstanding by paying a monthly basis suddenly he is threatening me if don't clear the entire amount today itself he would send guys to my relative's place. I am liable to pay and would surely pay as it is I have one more ECS in next month on 4th Sept'19 but this guy is just not ready to listen and understand. i am paying the amount of 8785 rupees tomorrow i have added benificary but can only transfer the amount tomorrow. I am responding to all his messages i am okay to converse in email, since i am in abroad i am ok to call him whenever he wants but i seriously dont want anyone barging to my relatives place. i am repeating myself again i am liable and i will pay regularly henceforth but any sort of threathning or barging to anyones house i am not ging to entertain. i have paid around 4lakh rupee so far paying another 40-50k is not an issue its just i cant pay the entire amout at one go. I dont want anyone going anywhere if i am not responding through whatsapp or email u guys can send but withouth that if someone barges house or force for anything it would seriously lead to unwanted situation.       Verified Support Aug 29, 2019 Fullerton India Credit Customer Care's response Hi Hitesh, we are sorry for the inconvenience caused. Basis your request we have share the pending EMI details on the registered email id. Please check this at your end and incase of any questions revert us on same email id - Fullerton India.
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