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Fun Cinemas — air conditioner not working

I had gone along with my family to watch Bharat at your Fun Cinema outlet(Lakhimpur Kheri) . The experience was pathetic as the A/C was not working. Even after contineously complaing at the ticket centre during the movie as was as in the interval the problem was not resolved . This happend for the second time. Before this I had gone to watch Muklawa at the same place and then also this was the issue . I had booked 10 ticekts through paytm, we expect a good service for the money spent, which we were not rendered. Kindly provide refund for the same .
Regards
Amanjot Singh Dua
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Dear Amanjot,

Sorry for the inconvenience and thanks for your feedback. We have taken a note of it and will surely share it with our team.

Regards,
Team Cinépolis
For seat complaint today audi no 1 at your cinema I have seat no c 15.. in front of seat no D 15 was damaged that's why my jeans have a long cut due to this seat.

Cinepolis India Customer Care's response, Jul 3, 2019
Dear Shri,

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [email protected]cinepolis.com with your ticket number (78750 ) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Cinepolis India Customer Care's response, Jul 11, 2019
Dear Shri,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis

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    Fun Cinemas Phone
    +91 42 2421 0327
    Fun Cinemas Address
    Level 4, Fun Republic, Plot No 844/4, Shah Indl. Estate, Andheri West, Mumbai, Maharashtra, India - 400053
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