Fun Cinemas — Extra charges against damage interiors wsm gzb

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.funcinemas.com

Hi!
On 19.03.17 @ 6:15pm i had visited world square mall, mohan ngr, gzb & having a movie in audi-2 seat q-1/2. As i like this place & have seen lots of movie sitting there feel very relaxed & comfortable but this time your team has cheated us. The push back seats are not working & even after complaining the team, your employee mr. Arun sharma came to us after 2hrs & advice that we are seated on wrong seats & advice to shift to other side. Moreover initially it was guided by them only about where is the booked seat located.
I'm also working in wipro ltd as rle & know how to take the customer complaints & resolve within time frame but i have not seen this kind of
Un-professional behavior to the customers.
If this type of services you are providing to the customers then y should we pay extra money to you & moreover this will finish the further transactions between you & other customers & surely we will avoid corporate events also.

Can somebody look into this matter & suggest with genuine action against this.

Regard's
Gaurav kapoor
[protected]
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We are from khanna city and your manager jatinder is not allowimg toenter in cinema before 20 mins . Even acs are not working out side .
Cinepolis India Customer Care's response, May 12, 2017
Hi Arik Mann

Sorry for the inconvenience. Kindly share your contact details, Email ID along with your concern at support@cinepolis.com so that our team can assist you.

Regards,
Team Cinepolis.
Cinepolis India Customer Care's response, May 20, 2017
Hi Arik Mann,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.
What is this nonsense. English movies and not a single english show. All hindi dubbed shows.Movies like Alien:Covenant and Pirates of The Carribean should have their English shows as well in cities like Gwalior.

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    Fun Cinemas Address
    Level 4, Fun Republic, Plot No 844/4, Shah Indl. Estate, Andheri West, Mumbai, Maharashtra, India - 400053
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