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Fun Cinemas

[Resolved]  Fun Cinemas — extra money taken for movie tickets

Address:New Delhi, Delhi, 110034

Today i went to fun cinema nsq mall pitampura. Where i took 2 tickets for padmawat show at 1pm. I gave my atm card for payment, they took payment from atm card then they said that machine is not working and asked for cash so i gave them cash for tickets. Then in evening i check my bank account balance then i found amount is credited from my balance they took me amount twice. Kindly help me.
Thanks
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Aug 8, 2021
Complaint marked as Resolved 
Fun Cinemas customer support has been notified about the posted complaint.
Feb 17, 2018
Updated by Himanshu 111 oday i went to Fun Cinema NSQ mall Pitampura. Where i took 2 Tickets for Padmawat Show at 1pm. I gave my ATM card for Payment, they took Payment from ATM card then they said that Machine is not working and asked for Cash so i gave them Cash for Tickets. Then in evening i check my Bank account Balance then i found amount is debited from my balance they took me amount twice. Kindly help me.
Thanks
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Comments

Hi Himanshu (Himanshu 111),

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (20837) in the subject line so that our team can assist you.

Regards
Team Cinépolis
Reply
Hi Himanshu (Himanshu 111),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.
Reply

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    +91 42 2421 0327
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    Level 4, Fun Republic, Plot No 844/4, Shah Indl. Estate, Andheri West, Mumbai, Maharashtra, India - 400053
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