Fun Cinemas — ill behaved employee at ticket counter

 
3 Reviews
Patna, Patna District, Bihar, India
 Mobashirhoda on Aug 11, 2018
Today at around 0600 pm i was booking ticket for the movie meg at counter .Staff named dhananjay spoke with me unparliamentry word, he is ill behaved and un supportive .This guy was making hue and cry while selecting seat .This particular staff is very rude and very un cooperative
Hence behaviour of staff will reuind repotation of regent .please take immediate action
M hoda [protected]

Complaint Status


[Aug 11, 2018] Fun Cinemas customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Fun cinema is a cinema or restorent, at Bathinda location box office staff forcing customers to buy meal coupen, even they don't give tickets without coupen. They said it is compulsory to buy.

They gave also meal coupen even i was not in that.
Cinepolis India Customer Care's response, Jan 21, 2019
Dear Gagandeep,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [email protected] with your ticket number (59910) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Cinepolis India Customer Care's response, Jan 30, 2019
Dear Gagandeep,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
The cost for a water bottle that too (750 ml) is 50 Rs. How can they keep the price even more than the MRP. This is rediculously high. They don’t even allow outside water bottles and food, though bombay high court has said that they cannot stop the viewers to bring their own stuff and force them to buy their items at such high rates.
Cinepolis India Customer Care's response, Jan 30, 2019
Dear Shivani,

Thank you for reaching out to us. We clarify our stand as a law-abiding organization and as when such ruling is passed we will implement the same. As on date, the matter is sub-judice before the Honorable Bombay High Court and no decision is taken so far.

Regards,
Team Cinépolis

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    Fun Cinemas - ill behaved employee at ticket counter