[Resolved]  Fun Cinemas — no refund

Address:Fun cinema, K star mall Chembur, Mumbai City, Maharashtra

I have booked 2 tickets through cinepolis app for batla house movie on 24 Aug 2019 at audi 4 at 4.10. the 2nd half of the movie was not played due to technical problem. The manager of cinemas promised us to refund the amount.
He said it will credit back to your account within 7 days. But I have not received any fund yet.

People who purchased tickets in cash got their money on the same day.
Even the people who booked through BookMyShow got their refund.
I went to cinema again and talked to staff members but they did not refund the money.

Transaction Id for booking of the show is
Amount is Rs 390.

I want my money back at the earliest.
In future I assure not to book tickets through cinepolis and also advise other people about this incident.
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Aug 7, 2021
Complaint marked as Resolved 
Fun Cinemas customer support has been notified about the posted complaint.
Complaint comments 


Hi Priti,

We would like to inform you that your amount has been refunded and the same will reflect in your account within 5 to 7 working days. Feel free to contact us in case you need any further assistance.

Team Cinépolis

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