Fun Cinemas — ticket

Website:fun cenema

Mere do baar ticket book ho gaye the isi liye ticket ko cencel krna ke liye complaint kr raha hoon ek ticket ho gaya tu do baar ticket book krwa ke kya kroga okk please mera paiment wapas kr dijiye bhai meri ticket booking 6/08/2017 ka hai jaldi kriyega bhai please meri complaint jaldi suni jayegi ya nhi isi liye jaldi msg ka reply kr dena please please
+1 photos
Was this information helpful?
No (0)
Yes (0)
Fun Cinemas customer support has been notified about the posted complaint.
Aug 06, 2017
Archana Seth's response
This refers to a booking days pax made today-6/8/2017 .If something can b done, I'll appreciate it, .
Complaint comments 

Comments

Hi Môhámmâd Âmîr Sîddîqúî,

We regret to inform you that as per government regulations, once a ticket has been paid for, it is considered to be sold. Hence, we will not able to provide you any kind of replacement or refund in such cases.

Regards,
Team Cinepolis.
Have stated it. I pressed J1, 2, 3, 4 and instead of J5 for the fifth ticket, I pressed J12. Plz change the fifth ticket which has not been taken, as my ticket instead of J12.
Plz add 'change booking'option.
What, , if, one can't go in case of emergency? Plz have the grace to offer cancellation charges.
Its not comfortable to watch a add of a condom in interval of a movie Padmavat Pl think before showing this types of adds
Cinepolis India Customer Care's response, Feb 19, 2018
Dear Sunil Utwani,

We appreciate your valuable feedback. Furthermore, we will try and ensure a great cinema experience for you on your next visit. Do let us know if you require any further assistance.

Regards
Team Cinépolis

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fun Cinemas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    146
    Pending
    0
    Resolved
    35
    Fun Cinemas Phone
    +91 42 2421 0327
    Fun Cinemas Address
    Level 4, Fun Republic, Plot No 844/4, Shah Indl. Estate, Andheri West, Mumbai, Maharashtra, India - 400053
    View all Fun Cinemas contact information