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Fun Cinemas — very bad ticketing system

Your system is very bad i didn't got my ticket due to system hanging i didn't got otp and which otp i received your system don't take and this all took over 20 minutes and its very disappointed that there is no complain book available your system get hang my problem didn't got resolve maneger was very late to get in touch with me this is my first time i had got disappointed
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Fun Cinemas customer support has been notified about the posted complaint.
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Dear Vishu,

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [protected]@cinepolis.com with your ticket number (90171) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Dear Vishu,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
1st light was on during 10 min of start of movie. Then sound was missing during interval and no ventilation during whole show
Cinepolis India Customer Care's response, Nov 13, 2019
Dear Customer (Riderincity),

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [email protected]cinepolis.com with your ticket number (92585) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Cinepolis India Customer Care's response, Nov 21, 2019
Dear Customer (Riderincity),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
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I visited fun cinema 6 December, parked in your parking, when returned i found one person standing there with bottle filled by petrol, my bikes petrol pipe pulled out, if you see CCTV recoding you find theft happed in parking, it's very serious offence

Cinepolis India Customer Care's response, Dec 11, 2019
Dear Vijay,

All parking-related concerns are under the mall authority's jurisdiction hence, you'll need to contact them for any further assistance.

Regards,
Team Cinépolis

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    Fun Cinemas
    Customer Care Service
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    Fun Cinemas Phone
    +91 42 2421 0327
    Fun Cinemas Address
    Level 4, Fun Republic, Plot No 844/4, Shah Indl. Estate, Andheri West, Mumbai, Maharashtra, India - 400053
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