Fun Cinemas — worst services/abusing with customers

 
4 Reviews
Panipat, Panipat District, Haryana, India
 Megha Setia on Jan 16, 2019
Today i visited at fun cinema's panipat to purchase to purchase 4 ticket today show, at the time of purchasing executive got abusing with me instead of explaining., executives even don't know about the cinema policies /terms and conditions. And their manager also not know about talking sense and said policy got changed within 2 day.. Instead of explaining or cooperation they are shouting at me... They also not provide me customer care number... I will not visit there at funcinema again never ever

Complaint Status


[Jan 16, 2019] Fun Cinemas customer support has been notified about the posted complaint.
Updated by Megha Setia, Jan 16, 2019
Treffic staff
Updated by Megha Setia, Jan 16, 2019
Today I visited at fun cinemas panipat to purchase 4 ticket for today shows executive are totally disgusting people's and even they don't know how to speak with the customers and shouting on me. Non sense kind of manager are there instead of explaining he is arguing with me and said policy got changed. He can not redem points through mobile no. I m totally dissatisfied with the services
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Dear Megha,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [email protected] with your ticket number (59754) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Dear Megha,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis
Attended a kesari movie show yesterday at 9.20 pm
After interval ac was turned off by staff..
I was with my mom who is asthamatic and she faced a serious problem regarding this... I want to ask a question why u cant provide ac on while movie going on... Why switch off ac in movie hall half hour before end of movie
Cinepolis India Customer Care's response, Mar 28, 2019
Dear Nishant,

Sorry for the inconvenience. Kindly share your contact number and Email ID along with the Cinema location at [email protected] with your ticket number (66957) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Cinepolis India Customer Care's response, Apr 5, 2019
Dear Nishant,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis

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    +91 42 2421 0327
    location
    Level 4, Fun Republic, Plot No 844/4, Shah Indl. Estate, Andheri West, Mumbai, Maharashtra, India - 400053
    Fun Cinemas - worst services/abusing with customers