FundsIndia — transaction money is not refunded, account not yet set, up | |||
Hi, I set up an account in fundsindia on 15/1/2017 and did a transaction to purchase mutual funds worth 80000rs, i got a mail that since my account is not entirely setup, and i have done a transaction they will set it up in 2 days or will refund my money. They my documents on 15th night, and my account has not been setup yet, can you please refund my money, as you have stated promptly in the mail, i have written clarification asking when will my account be setup or whether the money will be refunded by no response what so ever, worst customer support ever. Please respond to this complaint and do the needful. My phone number is [protected], email id: kiran. [protected]@gmail.com Regards, Kiran. S. V Was this information helpful? | |||
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I had invested Amount of Rs 1000 for Motilal Oswal ELSS Regular plan on 1st May 2018. Even after following it up with Funds India they have not credited. There is no positive response also. I have even shared NEFT details and acknowledgment mail still they have not credited my amount. I Have attached screen shot of NEFT details.
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+91 76 6716 6166
H.M Center, Second Floor, 29, Nungambakkam High Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
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As per our records your account set up was completed on Jan 19, 2018 itself. We hope everything was resolved to your satisfaction. If not, please feel free to write to [protected]@fundsindia.com. We'll be happy to assist you.
Hope you have a good investment experience with us.
Warm regards,
Team FundsIndia