[Resolved]  Future Choice Club — False Commitments & refusal(in services) for desired dates bookings

Address:G-14, 2nd Floor, Sector 3, Noida, Uttar Pradesh 201301

This is my worst experience too with a Future Choice Club. The sweetness and the gesture the sales team will show while selling their membership, you will be bound to fall into their trap, and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions saying that you can read it later.
Following is the description of the incident that I have gone through with "FUTURE CHOICE HOLIDAYS AND HOSPITALITY PRIVATE LIMITED registered address is CABIN NO.7, D-3 LGF KALKAJI NEW DELHI South Delhi DL 110019, Doing business as Future Choice Club with office G-14, 2nd Floor, Sector-3, Gautam Buddh Nagar, Noida-201301

I have filled one coupon at IRIS mall, sector 86, Gurgaon on January 09th, 2021, where the person told me that 'Future Group' has rented Holiday sector 90 Gurgaon for a year. They are providing complimentary dinner, and they will provide you 2 nights/3 days stay at their new hotels if your names come in lucky draw.
On the next day (January 10th, 2021), I received a call from a girl informing me that I won the lucky draw for a free vacation along with dinner in the Holiday Inn. I was not willing to go as I don't trust these offers, so I denied them. But she convinced me that I have to visit the Holiday Inn hotel with my wife to collect the freebies.
Finally we reached to Holiday Inn in Sector 90 Gurgaon, A sales representative named Sadiq Khan with associate Wasim Khan, approached, in starting we refused buy to any travel plan, as we were told only to meet with representative to collect the free travel voucher.
But the sales representative offered us many freebies & cheapest hotel stay around the world. finally they were capable us to recreate & hypnotize us for purchasing the plan in INR40000+ 11000 yearly convenience charges.
Now the actual story begins, on 19July2022, I called the sales executive Sadiq Khan 3-4 times for the hotel booking from 12th Aug to 15th Aug. 22, as he told us he will do our first booking himself, but he pretend not getting proper voice due to network issue. finally i sent the dates on his what's app on dated 26th July & on what's app he confirmed & mentioned travel desk from his office will call us with in 48-to72 hrs.
we wait more than 92hrs, but never received any call. Several time i tried to approach him but he never pick the phone.

Finally i emailed my booking requirements to FCC & they denied in return email on same time that they dont have availability on same dates & suggested me to change the dates as per them.
But as we have already informed FCC or its representative 24 days before travelling via what's app and 17 days before travelling via email, why we should change the dates which are not convenient to us.
parallel, while we directly contacted the hotels which are listed to FCC website still they are providing the hotel accommodation on same of our choice of dates & this is really painful, where i was insured that i will get best deal for 03 years but for our very first booking we have denied.

Why FCC made wrong commitments to us that they provide accommodation if we ask 15 days before booking.
now while we approach to FCC they are not entertaining us but simply ignoring our calls.
In the whole FCC is a fraud company who makes false commitment at the time of sales & not capable to fulfill them, taking hard earned money of simple & innocent working citizens by showing them big dreams.

Now FCC is not responding to my email where i asked for the full refund my money.
If they are genuine they should resolve the issue & if not capable refund the amount.

If still they(FCC) don't respond, will go for the FIR & consumer court about their illegal practice.

Sanjeev Yadav
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Aug 21, 2022
Complaint marked as Resolved 
One of representative I met personally, he promised to fulfill all commitments in future bookings, based on I am marking this complaint as resolved. Let's see for future bookings, what happens.
Complaint comments 



Same day i was trapped, they are not responding to return amount
I am happy to share that, coincidentally the day when I made this complaint, somehow I met in the evening to Mr. KS Pandey from FCC. Who actually understood my concerns & promised me to fulfill all the commitments made by other FCC sales executives who were neither picking up my phone calls nor responding to my what's app messages.
In short due to intervention of Mr KS Pandey from FCC, my complain got resolved, he promised me to provide & will fulfill all future commitments made by FCC at the time of sales.
And it seems to be true as I already used one trip by the help of Mr KS Pandey.

Sanjeev Yadav

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    Future Choice Club Phone
    0120 4250389
    0120 4546038
    Future Choice Club Address
    G-14, 2nd Floor, Sector-3, Gautam Buddh Nagar, Noida-201301, India
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