| Address: | G-14, 2nd Floor, Sector-3, Gautam Budh Nagar, Noida, 201301 |
Membership purchased on 26th Aug
Email for Refund request sent on 29th Aug as soon as i realized the promises made were all fake
Refund was refused in a reply on 30th Aug citing, the membership is non-cancellation and non-refundable whereas it was clearly told verbally by sales team during the sale process that i can request for refund at any point in time.
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I sent an email with lots of my concerns and requesting for refund. Instead of keeping any sympathy or putting any efforts to clarify any of my concerns, company simply replied with No. which clearly shows they are selling something which is only beneficial substantially to them not to any of their customer and they know if they allow people to take decisions from home, nobody would ever return, that's why they force to sign then and there (else offer would be lapsed forever) without rising from chair and commit wrongly that people can cancel it they don't like later, but later says No like below one was their answer.
Dear Mr. Tyagi,
Greetings !!!
As per membership purchase agreement, membership is non cancelable and non-refundable.
Thanks and regards
FCC
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Below is detailed email sent to Future Choice club on [protected]@futurechoiceclub.com and [protected]@futurechoiceclub.com dated 29th Aug requesting for the refund.
[protected][protected][protected][protected][protected]---
Hi Team,
I'm highly disappointed to see the list of properties shared. These are not the same properties which were shown to us (me and my wife) during the signing of the deal. None of it is more than worth Rs. 3-3.5 K per night max if compared against offers in google. This is not even matching the price which has been charged to me as part of my membership i.e. 4.2 K per night. I was told at the time of agreement that it would only cost me anything between[protected]/Night for a 4 Star/5 Star property worth Rs. 7-8 K /Night.
I'm sharing the detailed costing after thorough calculation by facturing in the YoY interest of 8.4 % (This is bare minimum i'm considering, 8.4 % is what i'm paying to my bank's overdraft Loan account and would have easily ended up saving by putting this membership amount in my OD loan account. Moreover, Had I put it in a Mutual Fund, I may even had got up upto 14 % easily).
REAL CALCULATION -With Interest Interest - 8.4
[Membership] [AMC] [Membership+AMC] [Interest]
[Membership+AMC+ Interest]
Year 1 75000.00 10619.00 85619.00 0.00 85619.00
Year 2 85619.00 10619.00 96238.00 7192.00 103430.00
Year 3 103430.00 10619.00 114049.00 8688.12 122737.12
Year 4 122737.12 10619.00 133356.12 10309.92 143666.03
Year 5 143666.03 31857.00 175523.03 12067.95 187590.98
Year 6 187590.98
Total to be paid 187591
Per Night Tariff (Total/45 N) 4169 6 Nights/Year for 7 Years + 3 Complimentary
I think this is a classic example of breach of trust and should be treated as a valid ground for cancellation of my membership with immediate effect to initiate the refund of my full payment. Another observation I had and I failed to understand why i was forced to sign the agreement within the same day without rising from the chair and warned that if i don't do that right there/then, i would lose the deal forever. I kept insisting to allow myself to go back and decide after some deliberation but I wasn't. If you guys are so fair and transparent in your business why are the customers like me not given even an hour to think and revert from home.
This is just a glance which i have shared above, if i start drafting the full story right from someone taking my number in parking in return of movie tickets which was promised to be delivered to my home which never happened, to call receiving from an executive from Holiday Inn, Sec 90 inviting with family (26th Aug'22) to collect vouchers of free 4 nights stay in 4/5 Star hotel - which was never talked about even though was main motive of my visit and to sitting in Holiday-In, being convinced left and right, every single move has been proved to be a planned trap whichsoever i try to recollect from whole series of events now. Whatever was asked, got accepted unconditionally. I still was not in position to deliberate/analyse it end to end so filled the closure form and furnished it. But then the Sales manager on duty played another trick and gave me another offer of membership for 5 years with reduced cost and didn't leave a single stone unturned in proving me not in favor of my family's leisure interest and spending enough for the same. I, who with lots of difficulty finally decided to withdraw and filled the closure form again got in a dilemma. I was again not given time to leave and tell later. In my opinion it was a forced sign.
I request you to understand my position and cooperate by accepting this as a formal request of cancellation of my membership and refunding my full hard earned payment (It's not even cancellation as I have not yet received a membership kit, it may not even have been initiated for creation yet). So it's more of a request to hold it and withdraw. I am already going through a couple of severe Financial frauds pertaining to RealEstate and others and don't want to just get into one more to make my life more miserable.
Let me know if you have any concerns.
Thanks and Regards,
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