| Address: | G-14, 2nd Floor, Sector-3, Gautam Budh Nagar, Noida-201301 |
This is my worst experience with a Future Choice Club (don't confuse it with Future Group). The sweetness and the gesture the sales team will show while selling their membership, you will be bound to fall into their trap, and once your card is swipe, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions saying that you can read it later because they have to leave for their home.
Following is the description of the incident that I have gone through with "FUTURE CHOICE HOLIDAYS AND HOSPITALITY PRIVATE LIMITED registered address is CABIN NO.7, D-3 LGF KALKAJI NEW DELHI South Delhi DL 110019, Doing business as Future Choice Club with office G-14, 2nd Floor, Sector-3, Gautam Budh Nagar, Noida-201301
My wife filled a coupon on 29th July 2022 at More Hypermarket, Sector 37C, Gurgaon, where the man told my wife that 'Future Group' was launched New property and ongoing promotions at Hotel Holiday Inn Sector 90 Gurgaon. They're Providing Complimentary Dinner, Couple Movie Tickets, Parlour Vouchers, 3 Nights / 4 Days stay at their new hotels if your name comes in lucky draw. On the next day (July 30th, 2022), I got a call from a tele-caller informing me that I have won the lucky draw for a free vacation with family dinner In the Holiday Inn. I told them I wasn't ready to go and wasn't interested in any membership, so I declined them. But they did assure me saying that they are running promotions for their new properties so you can experience and share with people you know that I have to go to the Holiday Inn Hotel with my wife to get a free gift. I finally said okay, I will come. He sent the details on WhatsApp.
Greeting From - Future Choice Pvt Ltd...
Code :- FCCH2677
Mr. & Mrs.
It was a pleasure connecting with you over the phone. Kindly find the details as per our discussion-
Venue:-(Hotel Holiday inn)
Add - Sapphire Mall Sec-90, opp - New Town Height Society - sec-86, Haryana 122505
1.Free accommodation voucher of 3N/4days ( valid only in certain locations in India.)
2.Dinner for only Couple. 3rd Person 5 Year above pay 1000rs only.
Kindly note - We will require 45 minutes of your valuable time including the husband and wife for redemption of the voucher.
Regards:-Rohit Yadav
I finally reached Holiday Inn (Me, my wife, my kid), around 7:15 pm, I was then asked to attend a presentation about company's promotion to get the free vouchers. Few more couples were sitting there; thus, I also agreed to the presentation out of curiosity. A well-dressed person came to me and started introducing himself as "Raja", He then asked that you please introduce yourself to be comfortable with each other for the next half an hour. Some questionnaire was also shared with me to fill on what Credit card do I hold, what all places I have visited in the last couple of years etc. He then asked you to have some questions in your mind about why any company is providing any free vouchers, which was right. He then said it's for your time for the promotion of our company's future choice club. I counter-questioned whether there are any terms and conditions to accept the offer they denied. He then asked me about my last vacation and said that he would offer some plan only if it is relevant to you. He then said that offer would be valid for today only. i asked why this restriction only for today?
Then he said that it is unlike other subscription plans where they sell 25 year plans for Rs 12-15 lakhs and he started explaining the plan there starting from 195K plan for 10 years Is. I started using my phone to check and immediately lost interest he said please don't use the phone my manager is looking at than I refused to buy his plan And said I can't stand it after that he called his manager Ankita. Ankita starts bargaining with the price and she will offer me a trip to Dubai for 3-4 days as I said I am not interested in buying any plan. than he gave 50k discount and dropped to 145k if i am not taking Dubai trip. i said again i can’t afford. She said, you are going on vacation and taking hotel less than 2k, we are offering the 4-5 start hotel in same price than i replied her your complete process and pricing are out of my budget.
He called another sales person Mr. Pandey for the second time and he started talking casually that what is the problem with you taking the offer so that he can give feedback to the company. I said it might be useful, but for a middle class like me it takes time to decide before spending such a huge amount, And I can choose it if you will give me a day or two after I know about the hotels. Then he said that it was already informed that any offer would be valid only for today, Then they offered me another plan for 5 years INR 90k and will give 10% off and it will cost you 80K i said i can’t close today in less time and i need to discuss with family and in this Will take 1-2 days, will contact you after that but they forced me to buy and said if you can't buy today then you can't buy in your life This is a special offer only for women and advice your wife can subscribe too and gave 3 bonus week; Then he said that he will arrange the EMI scheme specially for me, And if I do not enjoy my stay at their property I can withdraw the full amount in 30 days. They showed some recently purchased subscriptions And that said people who buy the subscription plan thank them for building wealth. Then he said that I have to pay only 6250 (12 months) / 3337 (24 months) per month for such stay 5 years. I declined the offer and said i can't pay again They said that they will convert this amount into 24 months EMI and you can start your vacation without meeting the EMI, as I said at the end of the day I have to pay all the EMIs to the bank. I asked him if your company is providing best price and service why is it limited only for today and these plans are not on your company website pandey to check EMI and offers from my card Said, he replied you have 5k cashback offer and asked me to enter. pin he charged 70k and said we waived 5K interest charges then finally inquired again about the cancellation part, Where they told us that we can cancel our membership at any time and you will get a refund in 30 days, Raja took us to dinner.
I was confused they invited me for dinner and here I am hungry and full of the future choice club property literature and the outskirts of the Gurgaon it was not safe area to travel in night. But they are list bothered about these things just they are just insisting for sale their plan only. I keep turning down their plans but they aren’t letting me leave the place. Finally I have to enter the PIN to leave the place as it was too late for us to come home. they took more than 3 hours
A man came to the dinner table and said he needed an autograph. i said, Let me finish my dinner and read all the documents he said he was late for his house, Everything written in the document Whatever Ankita and Pandey have committed. I noticed some lines were overwritten and they mentioned 2 weeks bonus but later they overwritten 3 from there I said it wouldn't work for me because they said it was their office page, no problem they will manage the same and said he is late for home and He didn't allow me to finish the dinner to sign the document and he clicked the photo only during dinner
The next day (with-in 24 hours), I requested a refund of the fee paid. they called me and asked the reason for cancellation after sometime they ask me to have a meeting at Noida office, i visited there and Mr Dharmendra he said you need to take 1st trip after that you can cancel the membership and he said will update over the email but i didn't get any mail from the next day I sent them a mail for refund mentioning their false commitment, to which they replied (As per subscription purchase agreement, subscription is non-refundable and non-cancellable.
We request you to start availing your 01st holiday, if you are not satisfied with the vacation then you can go for cancellation.
This is a void agreement which cannot be enforced as it is a unilateral agreement which does not give me any right to cancel. Impounded contract is the unilateral standard form of contract (where the parties are not equal in bargaining power)
Please help me get my money back since this is purely a fraud that has happened to me.
Thanks
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