[Resolved]  Future Generali — delay in daiwa - smart tv repair

Address:

Corporate & Registered Office: 6th Floor, Tower – 3, Indiabulls Finance Center, Senapati Bapat Marg, Elphinstone Road, Mumbai – 400013

In last month on 11th july'20, my daiwa led smart tv (49 inch), model-4k-d50uvc6n stopped working.

I register my complaint to the insurance company "future generali india insurance company ltd" toll free no[protected], email - lwg fgi. Ew. And shared all documents related to policy of extended warranty.

They scheduled a technician visit and on 16th july'20 technician take my led tv along with remote to service center for repair also take 500rs for travelling charges.

Till today i have raise multiple calls and mail to future generali and local service vendor (Shiv shakti enterprises) for product inquiry they ignored my calls and not telling about my products status.

Its almost a month by chasing them but no information yet.

Please help.

Refer below details of insurance company and service vendor

1. Future generali india insurance company ltd - email id - lwg fgi. Ew, ph no - toll free no[protected].
Corporate & registered office: 6th floor, tower – 3, indiabulls finance center, senapati bapat marg, elphinstone road, mumbai – 400013.

2. Local service provider - shiv shakti enterprises - ujjwal (Owner)- [protected],[protected] ghaziabad
Address - a-41, gf shyam park ext, sahibabad, ghaziabad
Email - universal, [protected]@gmail.com