Future Generali — Insurance claim of the car. for more than 2 months after submitting all the documents.

Address:

R/O WARD NO. 02 TRANSIT CAMPR,, NEAR RADHA KRISHNA MANDIR, RUD, UDHAM SINGH NAGA

To,
Customer support department
Future generali life insurance co. Ltd.,
Indiabulls finance centre, tower 3, 6th floor
Senapati bapat marg,
Elphinstone (W), mumbai-400013.

Dear Sir,

Sub: Insurance claim of the car. for more than 2 months after submitting all the documents.

I, Mr. Deepak Kumar Singh o[censored]ttarakhand., the policy holder of the mentioned policy, duly taken from the broking agency details.
Accident Claim No. CM265960, Policy No. MAH78459, Vehicle No. UK06BA5343, Intermediary Name/Code: Mahindra Insurance Brokers . With reference to the above policy, my complaint is that on[protected], I was traveling from Uttarakhand to Bihar with my friends in my car XUV UK or A5343, at night my car got out of control at village Dhuppur. fell in a ditch nearby, in which three of my colleagues died. After this we claimed the company, after a few days, the company's agent, Amarendra Srivastava, calls us and says that you will not get the claim money because your friend told us statement is given. That you have taken a car fare of Rs 5000 to go from Uttarakhand to Bihar. I said you have some proof. Then the agent says that your friend has given us the statement. But my friend is saying that we have not made such a statement, a false statement has been taken from us. Company's agent is troubling us mentally. On the phone that you will not get the claim money. But when I spoke to another agent telephonically, we were assured that the claim would be settled in a few days. And now 2 months 14 days have passed so far no solution has been found. on behalf of the company. Please note that the event happened on 14th April 2021 and today is 28th June 2021 Already 2 months 14 days have passed and we don't know how long it will take you.
I never expected such delay from Future Generali Insurance. I am facing a real nightmare with Future Generali Insurance.
Hence we request you to kindly take necessary action and settle this claim at the earliest. Otherwise we will go to court and file "PIL". against the company

Thanks & regards.
Yours faithfully,

Policy holders name : Mr. DIPAK KUMAR SINGH
Address : R/O WARD NO. 02 TRANSIT CAMPR, ,
NEAR RADHA KRISHNA MANDIR, RUD,
UDHAM SINGH NAGAR,
UTTARAKHAND, Pincode : 263153
Email. Id : [protected]@gmail.com
contact No: +91 [protected]