Fynd — refund not received

Address:

Agra, Uttar Pradesh, 282004

I have purchased a product from fynd (Order# fy[protected] and when i have received the product, it doesn't look nice and so i have requested for money refund. After one day i have return the product to the delivery boy which the fynd company has sent to take it from me on 13nd dec 2018. All was going under return policy of fynd. Now there is no response from the fynd for 50days. Not a single update from this company. This is patathecic response from company. Please help me. I am so exhausted.