[Resolved] Gaana.com — gaan 1 year gift card purchased from amazon online is not working

[Resolved] Gaana.com — gaan 1 year gift card purchased from amazon online is not working

S Student WhiteCapJr

I am facing an issue to activate the gaana gift card for last 7 days. First i got subscription failed, then i got invalid pin number and now i am getting card temporary deactivated message. I connected to gaana customer service through email, but they failed to resolve the issue and blame it on amazon. Kindly resolve this issue. +1 photos Was this information helpful? No (0) Yes (0)
Jun 16, 2020 Complaint marked as Resolved This was finally resolved by Amazon. Overall experience of purchasing gaana gift card from amazon and gaana customer care was not pleasant. Gaana.com customer support has been notified about the posted complaint. Verified Support Jun 10, 2020 Gaana.com Customer Care's response Dear User, Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern. For any further issues, you send us an email at [protected]@gaana.com with your registered details and details about the issue so that the team can look into the request further. As, you did not mentioned your details here. Please add COMPLAINT FORUM CONCERN in the heading so that we can take up your matter on urgency. Please let us know if you need any further help.
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