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[Resolved]  Gaana.com — gaana account log in issue

Dear sir/madam,
I m a gaana account holder of subscription - one year student plan. Activated on april 23, 2019.
I forgot my account password.in my mobile phone i can access the gaana account since i have started the account from my mobile. But not on my desktop computer.
The reset password email link shows some error in processing request. Pfa.
I request to provide the same password i have used in my mobile gaana account or any other opt solution to this issue.

Mail id:nasiha.[protected]@gmail.com
Mobile number: [protected]
Thanks in advance
gaana account log in issue
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Complaint marked as Resolved Jun 14, 2019

Complaint Status


[May 10, 2019] Gaana.com customer support has been notified about the posted complaint.
Verified Support
Gaana.com Customer Care's response May 10, 2019 Dear User,

Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern

We do understand your concern regarding the account password.

We will reset the password and will send you an email shortly.

Regards,
Gaana Support Team
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