[Resolved] Gaana.com — subscription cheating | |||
Today i received a message from hdfc bank that rs.399 has been deducted from my account. I don't want to renew gaana+ anymore. I made my payment through credit card. There is no subscription available at google play store also. It was without my concern. That was very fraudy behavior from gaana side. It is still showing as free user. Please look in to this. I want my full money refunded. Was this information helpful? | |||
Mar 23, 2020 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Feb 21, 2020 Gaana.com Customer Care's response Dear User, Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern We do understand your concern regarding the AUTO RENEWAL of rs 399. It would bes best if you can please write to us at [protected]@gaana.com, or confirm if the issue has already been resolved Regards, Gaana Support Team | |||
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I couldn't avail my Sony LIV Coupon for premium 12 months pack which I get purchasing of 1 year Gaana + & sonyliv after paid INR 499 on dated December 23, 2019
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