[Resolved]  Gaana.com — unauthorized charges by gaana

Hi, i have been charged for rs 99 from my paytm today, which is unfortunate and unfair as i already subscribed for the gana+ on 9 the march for 6 months (By charging of 249 see screenshot attached)
Therefore it is requested to you to make reversal of the payment asap of 99 to my paytm account and make sure to update my account subscribed for 6 months (As per attachment) if you have any questions please let me know.

Thanks
Brij mohan jain
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 19, 2018
Complaint marked as Resolved 
Gaana.com customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2018
Gaana.com Customer Care's response
Hi Brij Mohan,
Happy to help you!
Please share your registered id/number on Gaana with our support team at [protected]@gaana.com so that we can help you better.

Regards
Team Gaana
Complaint comments 

Comments

Destop computer windows 7 side theke downlode hoche na

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gaana.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    721
    Pending
    0
    Resolved
    251
    Gaana.com Phone
    +91 12 0677 6830
    Gaana.com Address
    Plot No. 391, Udyog Vihar, Phase–III, Gurgaon, Haryana, India - 122016
    View all Gaana.com contact information