Gaana.com — 3 months subscription of gaana

 
8 Reviews
 AnandSN80 on Jun 10, 2017
Hi, i had opted for 3 months subscription by paying rs. 297 on 3rd jun.17 (Transaction: bil/001223639399/gaana.com/HTTPS://PAY) by using my mobile no. But till now, i'm unable to download a single song. Also even after logging in on the website, the status does not change to gaana+, so whether my activation is done or not. Had submitted complaint on gaana email too which only got acknowledged by gaana.com but problem is not resolved.
Please help and resolve the issue urgently.
- anand nawathe

Complaint Status


[Jun 10, 2017] Gaana.com customer support has been notified about the posted complaint.
sunisone's response, Sep 05, 2017
please resolve it
Complaint comments  7 Comments     Updated: Share0Tweet0Share0

Comments

I want to stop the monthly subscription of RS 99 to gaana.com which is linked to my paytm account with immediate effect. I am unable to stop it either on paytm app or gaana app, which is ridiculous!
I Paid 3 Monts @ 297
But Not Download to Songs
Today by 10 am I pay an amount of Rs. 297 for 3 months subcription to ganna for 3 months. but i am not able to doem load the songs. please look in to this or cancel my subcription immediately.

R Sivakumar
[protected]
I have opted for 3 months subscription by paying 297/-, but unable to download a single song, again they asking to subscribe.

No responce from Gaana.

Mail : syamalaprasad.alanka@gmail.com
I paid money for subscription but it's not upgrading still asking for payment. I'm attaching receipt of paytm

Last day i downloads 13 songs. but today i couldn't downloaded even a single song. when i started to download a text is coming you are in que.. why i m in que or my songs are in que... please solve my complaint... as soon as possibly. from imesh kumar himachal pardesh
have paid Rs 99/-through Net banking on[protected] at 9-00PM for unlimited download of song for one month ..But after the payment I didnot get code or any thing special. But I didnot get any guide line how to download the song . Please guide me how to download unlimited song IN PEN DRIVE for one month. My operating system is Window 10
Pankaj Deb
[protected]

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