[Resolved] Gaana.com — app says subscription has expired | |
I paid rs. 399 for 1 year subscription on 8th december '18, but now it says my subscription has expired. I am unable to download any songs. I tried to use the chat function in the help section of the app but they are not very responsive. They responded on the 1st day asking for my subscription details but nothing since then. I have also attached a screenshot of my payment to them while subscribing but no one seems to have even looked at that. Was this information helpful? | |
May 3, 2019 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Apr 02, 2019 Gaana.com Customer Care's response Dear User, Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern Our goal is to provide a consistently reliable service and an exemplary level of customer satisfaction. Please be informed that our customer service person has already sent you an email, you can respond back to him explaining the issue so that he can help you further. Please let us know if you need any further help. Regards, Gaana Support Team | |
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My number [protected].
Further please share sonliv activation code.