Gaana.com — auto renewal - authorized

 
1 Review
Aluva, Cochin, India
 arunthottoth on Mar 16, 2020
I removed my card details from app and not give permission to auto renewal. But today it automatically renewed and deducted amount from credit card. I tried to get support from app, but the response is very bad and customer team is not yet interest to give proper explanation. Why your team is behaving like this??

Also i am request you to cancel the auto renewal option from my ganna account and will ensure that no deduction will happen again.

I remember you to to kindly give proper response to customer.

If still not getting any proper response i will register a complaint.

Complaint Status


[Mar 16, 2020] Gaana.com customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    72%
    Complaints
    305
    Pending
    0
    Resolved
    216
    phone
    +91 12 0677 6830
    location
    Plot No. 391, Udyog Vihar, Phase–III, Gurgaon, Haryana, India - 122016
    Gaana.com - auto renewal - authorized