[Resolved]  Gaana.com — gaana account log in issue

Address:600042

Dear sir/madam,
I m a gaana account holder of subscription - one year student plan. Activated on april 23, 2019.
I forgot my account password.in my mobile phone i can access the gaana account since i have started the account from my mobile. But not on my desktop computer.
The reset password email link shows some error in processing request. Pfa.
I request to provide the same password i have used in my mobile gaana account or any other opt solution to this issue.

Mail id:nasiha.[protected]@gmail.com
Mobile number: [protected]
Thanks in advance
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2019
Complaint marked as Resolved 
Gaana.com customer support has been notified about the posted complaint.
Verified Support
May 10, 2019
Gaana.com Customer Care's response
Dear User,

Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern

We do understand your concern regarding the account password.

We will reset the password and will send you an email shortly.

Regards,
Gaana Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gaana.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    723
    Pending
    0
    Resolved
    251
    Gaana.com Phone
    +91 12 0677 6830
    Gaana.com Address
    Plot No. 391, Udyog Vihar, Phase–III, Gurgaon, Haryana, India - 122016
    View all Gaana.com contact information