[Resolved] Gaana.com — gaana plus + sonyliv subscription | |||
My email id is rahul. [protected]@gmail.com I have subscribe for 1 yr. Ganna plus + sonyliv premium package on 16th feb, 2019. I got my ganna plus subscribe instantly but i havent got any code/coupon for sonyliv premium account. When i downloaded sonyliv app and registered it with my e-mail id, it still show i cannot avail my sonyliv premium account. Plz help me out. Was this information helpful? | |||
Apr 11, 2019 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Mar 08, 2019 Gaana.com Customer Care's response Dear User, Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern Our goal is to provide a consistently reliable service and an exemplary level of customer satisfaction. We would request you to send us an email at [protected]@gaana.com with your registered details so that we can accordingly share the code details as we are unable to find any details under the shared email id. Please add COMPLAINT FORUM CONCERN in the heading so that we can take up your matter on urgency. Please let us know if you need any further help. Regards, Gaana Support Team | |||
 3 Comments | |||
Comments
Hi Rahul, the coupon code is shared by Gaana.com to the subscribers. Request you to get in touch with the support team of Gaana.com to assist you further. Thanks!
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
721
Pending
0
Resolved
251
View all 721 Gaana.com reviews & complaints
View all Gaana.com contact information