[Resolved] Gaana.com — paid rs 399 towards one year subscription | |||||
I have paid Rs 399 towards one year subscription. I received message regarding amount has been debited. The only mistake i did was i refreshed when it was taking very long time to process after the debit message has come. When i was trying to download songs, it is still asking me to pay the amount to download. Please look into it and try to resolve the problem at the earliest. I am awaiting your response. I am a great fan of gaana.com Was this information helpful? | |||||
Sep 10, 2018 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Aug 10, 2018 Gaana.com Customer Care's response Hi Chaath, Greetings from Gaana !!! We would love to fix this. Since, we do not have your registered email/number here, please write to us from the "Help" section of the app or email us at [protected]@gaana.com so that we can help you better. We look forward to your email. Thanks ! Regards Gaana Support Team | |||||
 2 Comments | |||||
Comments
Same issue with me please help. I recharged it's been 2 to 3 months no update from gaana. N I can't even download songs after I paid money for music. I'll share my account screen shot.
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It was a 1 year membership.
The payment was done through paytm. Amount has been deducted.
This was not expected from a reputed player like gaana.
Please help