[Resolved]  Gaana.com — premium subscription activation

Hi i have subscribed for gaana+sony liv premium subscription for 1 year at 499rs. I have made the payment from gaana app on my mobile. But i cannot access premium content of sony liv app. Please activate the premium subscription for sony liv or send coupon code to my email. My login email id is [protected]@gmail.com. Pls look into this matter. Thank you
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Jan 25, 2019
Complaint marked as Resolved 
Gaana.com customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2018
Gaana.com Customer Care's response
Dear User,

Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations, and appreciate you taking time to share your concern.

Our goal is to provide a consistently reliable service and an exemplary level of customer satisfaction.

Please be informed that we have sent the SONY LIV code details at your email address and you can redeem the same at the website .

You can write back to us if you have any issues further.

Regards,
Gaana Support Team
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