[Resolved] Gaana.com — regarding gaana subscription not active post mandatory upgrade | |||||
Hi My name is sumeet stephen. I have taken gaana+ subscription few days back for which i have paid rs 399. Today when i logged in gaana.com it asked me to upgrade to new version and to do this was mandatory without which i was not able to process. Once i did it my ganna+ subscription is not retained and i am being asked to renew again. Please help me at the earliest. Thanks Sumeet stephen [protected] [protected]@gmai.com Was this information helpful? | |||||
Jul 14, 2018 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Jun 13, 2018 Gaana.com Customer Care's response Dear User, Greetings from Gaana!! We are sorry but your payment details are not reflecting in our system. Please share the screenshot of the payment confirmation message so that we can help you better. Please email us the detail at [protected]@gaana.com. Regards Team Gaana | |||||
 2 Comments | |||||
Comments
I am unable to download songs even after my subscription
1.Rs 399.00
2.Rs 99.00
Hence it is requested to suggest some solution for the issue.
Regards
PRASAD
1.Rs 399.00
2.Rs 99.00
Hence it is requested to suggest some solution for the issue.
Regards
PRASAD
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
721
Pending
0
Resolved
251
View all 721 Gaana.com reviews & complaints
View all Gaana.com contact information
Please look into it.