[Resolved] Gaana.com — Subscription payment refund

Kushal Mhatre

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 401107
Website:	Subscription payment issue

My self kushal regarding of gaana.com subscription issue in term of payment, actually auto debit from Google play the date payment 8th of every month debited from 1 month subscription but not getting any download song .So when ever my Rs.99 credit to my account which already amount paid because I have again payment of Rs.99 for subscription then I have getting download the song in short twice payment but effect only one.
Kushal matte
[protected]

Was this information helpful?

No (0)

Yes (0)

May 18, 2017

Complaint marked as Resolved

Gaana.com customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2017

Gaana.com Customer Care's response Hi Kushal,

We are sorry for the bad experience you had with the app.
Please share this issue with our support team from the ''Help'' section for the Gaana app or email us at [protected]@gaana.com so that we can help you better.

Regards
Team Gaana