[Resolved]  Gaana.com — unable to download track

Address:Vaishali, Bihar, 844101

My registered email id: [protected]@gmail.com, member since: march 18, 2018 - expiring on - may 20, 2019, price (Rs.): 999.00. I am facing many problems with the apps.in my windows app, while downloading the song i am getting notified about unable to download the track and in android app, my songs are automatically get not playable and it forces me to download it again after some day.
I request to refund my amount or solve this issue and notify me regarding this issue being solved.
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Sep 10, 2018
Complaint marked as Resolved 
Gaana.com customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2018
Gaana.com Customer Care's response
Hi Deepankar,

Welcome to Gaana !!!

We would love to fix this. please write to us from the "Help" section of the app or email us at [protected]@gaana.com so that we can help you better. We look forward to your email.

Thanks !

Regards
Gaana Support Team
Complaint comments 

Comments

My phone no is [protected] and using apple Iphone 7plus. I am not able to download the songs after renewing my payment method recently. Its paid till 21 july as per my app information but unable to download songs
I am subscribed with Gaana since 3 months. I have tried several ways to contact you to stop my auto renewal, but no response
Please guide me how to stop the auto subscription.

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