[Resolved]  Gaana.com — yearly auto subscription

Address:560058
Website:www.gaana.com

Today i have been notified that rs.399 is deducted from my account by gaana.com for auto renewal yearly subscription. I was not aware about this and it was not intended by me. I might have choosen free trial subscription and then it has been renewed for a year automatically. I request you to cancel the subscription and refund the amount. Already sent mail to [protected]@gaana.com but they replied that you redeem the coupon on 11th oct 2019 and at that time it was on auto renewal due to which we charged the amount.
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Mar 26, 2020
Complaint marked as Resolved 
Gaana.com customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2020
Gaana.com Customer Care's response
ALREADY RESPONDED OVER EMAIL
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