Gallivant International — fraud company and fake commitment for, travel plan and club member ship
Ababhiraj70 on Jul 23, 2018
I also took the membership for 5 years in december 2017 id gipu-781 from baner, pune office after hearing from them in the 60 min session. Representative told us that after membership will get best travel plan and booking for hotel and air fare also club membership like symphony club and talwalkars with benifit. Banquet hall / lawn booking in five star hotels
They told in the session that guide, breakfast and many such things will give free at the time of booking. All the hotels 3 star and above category. Prime club membership gym menbership. But while booking of hotel they are not responding in proper way, option is given very ordinary for that also they are charging amount
Later i try to call customer support representative in baner pune office. And found that office shifted to new location and numbers also changes. But haven’t received and change information such as address change, number change. After that i have visited on of the club in banner mention by them symphony club for gym facility and we been told that every option is paid like swimming, sauna bath jacuzzi lawn and hall booking.
I also ask for talwalkars gym coupon and been told that currently not available and provided in short time
After calling representative ambhuj and sandeep about this, they said that session representative might not aware about of facility. So, i am calling them for membership card and club member ship coupon and every time i am getting commitment that i ll get hotel booking & coupon in next month. Also not received any entertainment events notification and ticket
After thing are not happening. So i asked the refund. So they assured over telephone that in the month of june 2018 i will get all require things.
Now it’s been 9 month for this incident and still i haven't received my membership card / club membership or proper trip - hotel booking. I visited new office and found that office is closed from past one month, also contact number is off. So i felt like cheated.
Please let us know if any addition information is available on this,
[Jul 23, 2018] Gallivant International customer support has been notified about the posted complaint.
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