Garena Gama And Phonepy — Unauthorised Google garena fraud transaction on my Sisters Google pay, they made multiple transaction on my Sisters account

Unauthorised Google garena fraud transaction on my Sisters Google pay, they made multiple transaction on my Sisters account

Dear Sir,

With reference to the above subject, There is an unauthorized Transaction made in my sisters account also to inform you that without asking the OTP how the Amount is debited from my sisters account. This is purely the security problem and i am not responsible for this and i am putting blame on Google py and phone pe people only and also it is Debiting from account from 1st November to till[protected] and i lost nearly Rs. 17, 738.00/-.

Who is responsible for this why without asking OTP it is getting debited from My account & i am not getting any sms regarding the debit amount also, Kindly refund all the Debited Amount to my account as early as possible otherwise i will go to consumer court for the same.

I Want My money back which is debited from my account from the past 25 days.

The Transaction which done unauthorized in my account is as follows:-

Date Transaction No. Transaction Amount
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 9.00
[protected] UPI/DR/[protected]/Google pay/UTIB/goog [protected] 9.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 190.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 190.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 80.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 80.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 80.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 250.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 250.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 250.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 250.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 400.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 400.00
[protected] UPI/DR/[protected]/Google Pay/UTIB/goog [protected] 250.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 800.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 250.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 400.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 2, 400.00
[protected] UPI/DR/[protected]/PhonePe/YESB/EURONET [protected] 1, 600.00
Total An Authorized Debit from My account is 17, 738.00

My Registered Mobile No. is [protected] i will use this no. only for Google pay and phone pay app. for any other information you need to contact me on [protected] and my email id is [protected]@gmail.com

Please find the attached Bank statement for your reference.

Waiting for your positive reply from your end. I want your quick response for my complaint, if I am not getting any reply from you by the end of the day I am going to register a complaint in Consumer Court & Cyber crime. I Want a positive reply from you end.

Awaiting for your response.

Regards

Vani (On behalf of my Sister Mangala
[protected] / My Registered Mobile No. is [protected]