Garve Hyundai — door accessory missing after repairing from body shop

Address:	Pune, Maharashtra, 411057
Website:	garve.hyundaimotor.in

Dear sir/madam,

I have taken body shop services from garve hyundai in dec 2017 as my vehicle doors got damaged and it had to be replaced/repaired accordingly. Hence i have used my tata aig insurance claim services and gave my vehicle to garve hyundai body shop.
They replaced the doors and reused existing parts while fitting these components. Also, there was some paint work which need to be covered under policy.

Initially i thought that the insurance company is going to cover most of the expenses under zero dep cover and i dont have to worry much. But garve agents said that they are waiting for tata aig to get approval from my previous insurance company regarding no claim bonus and till then claim amount can not be settled from them. Hence they asked me to pay whole amount to garve hyundai asap and later settle with tata aig. I agreed and paid.

Now when i cross checked the list of items for which bill was generated i found that i was heavily charged with labour charges and paint material charges which tata aig did not agree to return. However garve agents agreed to provide me with service coupons as a workaround to compensate. (I never got these coupons till date).

Along with all these i noticed after taking my vehicle home that the wind wiser accessory on both replaced doors missing. I immediately asked the agent about it, he said that we will give you that part once available.

Till date i have not get the part from garve hyundai. The agent stopped responding to my email, calls, messages.
Hence finally i have decided to write this complaint. I have felt cheated and looted by this behavior from garve hyundai. Now i am very frustrated.

Kindly help me in this regard.
Attaching bills and missing part snap.
Garve agent who promised to resolve this but did nothing - [protected] suraj