[Resolved]  Gati-Kwe — delay in courier[protected]

Address:Mohali, Punjab, 140603

For courier with docket #[protected], i waited a lot today (11th nov'17) as it was mentioned as assured delivery as 11th nov. I cancelled all my plans as to receive the parcel. To my surprise, at the end of day, status was shown as "undelivered due to customer requested another date of delivery". Not sure to which customer courier boy talked. Really too much frustrated with gati courier service.
Was this information helpful?
No (0)
Yes (0)
Dec 24, 2017
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Nov 20, 2017
Updated by arun_bansal01
Resolved now
Verified Support
Nov 23, 2017
Gati-KWE Customer Care's response
Thanks for your confirmation. In future you can accept best service from GATI.
Complaint comments 

Comments

Delivery delayed- No update- Docket no[protected]/ complaint no 16885936
I raised this complaint more than 24hours ago & have not received any response yet. I have called & emailed customer service team several times, only to get automated response.
There is a delay on Gati's part and to add to it, customer service team is being unsupportive.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gati-KWE
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    45%
    Complaints
    1028
    Pending
    243
    Resolved
    380
    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
    View all Gati-KWE contact information