[Resolved]  Gati-Kwe — delivery person rude behavior and undelivered package

Address:	600118
Website:	www.gati.com

My name is kishore (Gati docket id:[protected], i got call from mohan raj delivery person (Mobile: [protected]) from gati for receiving package. He was unable to find my address and called me several times. I was standing at the corner of my road to receive him, when he saw me he behaved very rude and ask me to to sign and treated me very badly. I was very irritated and returned the order, this happened on 4th may 2019. After this i have made several calls to call center about this issue and raised complaint id: 34678091.

Again when i checked the status on 12-may-2019 the status has been updated like i have refused the order again when they tried to deliver, no one called me and no one tried delivering package. The same delivery guy has play fool. I again called raised complaint by email (Web complaint no: cs157128) on 15-may-19 and they agreed to take action on this. But when i checked on 18-may-19, they have booked the return shipment to the shopping site where i bought.

That shopping site gearbest is telling its my problem and they said they will destroy the product. I feel i am cheated and lost around 1500/- rupees, there is no action taken against the deliver guy till date even though i complained in all modes, several times. The call center guys are not responding and playing tricks when ever i call and say docket number, they are saying they cannot hear me. Its really a nightmare experience. Don't ever book packages through gati and loose it.