[Resolved] Gati-Kwe — docket number[protected] , not delivered yet.
Bajaj Nagar,waluj, Maharashtra, India
AArcha Unni Pramod Nair on Nov 15, 2018
Dear Sir, Maam,
This is to bring into your notice that I had ordered a product for my wife on 5 th of this month . I understand the festive delays and awaited till 12th Nov when it reached Aurangabad, Mh PIN: 431136 which is the destination.
Gati people is updating false status daily and not delivering my product. We tried to contact through phone but they are bluffing us, like they are on the way, address is incorrect kind of silly reasons. We have received more than 100 packages from Amazon and never ever our address or PIN was an issue for any of the courier service team. I am afraid these people might have mishandled the package.
please take some strict action sir, maam.
Complaint marked as Resolved 2018-11-19 12:42:31
[Nov 16, 2018] Gati-KWE customer support has been notified about the posted complaint.
Verified SupportGati-KWE Customer Care's response Nov 16, 2018
We sincerely regret the inconvenience caused. Please accept our sincere apologies for this particular case.
This is to inform you that we are in touch with local team to get this issue resolve on priority.
Requesting you to kindly give us some time.
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