Gati-Kwe — don't ever use gati

Gati is by far the worst courier service i have tired. Their customer support is a joke, some lazy people unwilling to move their #. India post is far better then them. Their tracking is a lie. You can't track your orders from other countries on gati.com if you call their customer support they will refuse to help you saying they can't track this number. I will advise you all not to choose gati for your international orders.
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Nov 25, 2019
Gati-KWE Customer Care's response
Dear Customer,

This is to inform you below docket number not belongs to Gati - India. It is is booked from Gati China.

To know the exact status of your shipment you need to co-ordinate with your shipper from where you have purchased the shipment.
Nov 25, 2019
Updated by maknet
Now just look at them. It was their job to deliver from india, this is why I am advising you all never to use gati, they will keep blaming others for their mistake. I have been going with their customer support for three days now and nothing good came from it. They can't even track a number which i can track on gati cn website. For me, I lost a few dollars but the blow on your reputation is going to be terrible. You guys don't have even the slightest idea on how to run a business. Ofcourse you don't care you are just a customer support executive.
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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