Gati-Kwe — eq[protected]in no update on package from china to india — stuck in international operation centre

My parcel that i ordred on aliepxress using special line - yw which was then sent via gati is stuck in international operation centre from[protected]. It has to come to bangalore, india from china. Please provide me the local article number of gati package. The tracking number of the package is eq[protected]in
Please look into this matter. I request gati courier to send me the indian tracking number of china parcel eq[protected]in
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Gati-KWE customer support has been notified about the posted complaint.
Nov 18, 2019
Updated by Nazimaishrath
Please share Indian docket number EQ[protected]IN
Verified Support
Nov 19, 2019
Gati-KWE Customer Care's response
Dear Customer,

This is to kindly inform you that shipment has checked in in International Operation Center, we will try our level best to deliver the shipment on higher priority basis.
Nov 19, 2019
Updated by Nazimaishrath
Thank you.. Please do share me the local tracking number that can be tracked on Indian Gati tracking website
Nov 23, 2019
Updated by Nazimaishrath
No updates since[protected] EQ[protected]IN
Nov 28, 2019
Updated by Nazimaishrath
There are no updates sinve 20-11-19 on this parcel... where is my parcel?? When will it reach India?? Please give me the contact details of gaticn -- international operation center
Complaint comments 

Comments

I am having a similar experience with them. I ordered a product thorough AliExpress through Gati. It is stuck at international operations center in transit since 15th august. I think they are hiding something. Try refuse to give a stern reply. Both of our experiences converge at the same point.
Rajesh Natte's reply, Aug 9, 2020
Hi maknet, I am facing similar situation, can you please tell me if you found any way to contact gati CN.
Last 26 no update available my parcel from banggood
Rajesh Natte's reply, Aug 9, 2020
Hi Vikramsinh, did you find any way around to get the product.. any working contact number of gati CN. If so can you please reply me.
I am having a similar experience with them. I ordered a product thorough AliExpress through Gati. It is stuck at international operations center in transit since 20th nov. till date
Rajesh Natte's reply, Aug 9, 2020
Hi Vprit. Finally what happened.. did you get any way out of it.. did you receive your shipment. Or any contact number of GatiCN
I have ordered 3 items which is stuck in 'international operation center' for long. not sure what is wrong with GATI? i was happy and expecting early delivery by looking at 'Gati' as delivery method in Aliexpress. I think indian post is far better than Gati because no one is able to help and support. I contacted in many supporting centers in Gati but all are blank about this.

Not sure why Aliexpress is using 'Gati' as a posting method??
Upender Chopra's reply, Dec 13, 2019
Here is international Gati tracking number of my product - EQ989678740IN
Hi mr. Upendra chopra.. I was facing with the similar problem. Can you help me with your experience ? Is ther any working phone number for gaticn to know about the shipment. It's been 4 months for me.. nothing shows up. Still in international operations centre

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