Gati-Kwe — Late delivery no updates | |
Hi this is regarding service complaint 20803898 i haven't received any update till date no one bothered to call me i have bwwn following up like 20 odd times local person rahul thakre says has no delivery vehicle and cannot arrange it as a well is this the company you are running?alao falsely he has updatwd tjat customer is not available wow that was the last thing expected you have no escalation matrix details with you customer agwnt asks me to send email and follow up is this my job? Was this information helpful? | |
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Gati-KWE customer support has been notified about the posted complaint. Verified Support Jan 24, 2021 Gati-KWE Customer Care's response Dear Customer, We deeply regret the inconvenience caused. This is to kindly inform you that this shipment is showing delivered on 19-JAN-2021 Please treat this experience as an exception as we committed to serve you better in coming future. | |
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+91 40 2784 4284 [Head Office]
+91 71 2272 9928 [Customer Care]
+91 40 7120 4284 [Head Office]
Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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