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Gati-KWE

[Resolved]  Gati-Kwe — no information about my product

Address:Rupnagar, Punjab, 140001

Hello sir/mam,

I am sonu from pujab. I purchased a tv from kodak and after some time i am facing some problem in it and i call kodak for replacement. Kodak is ready to give me replacement. Kodak send me new tv on 2-5-2018 from delhi to punjab by gati courier and dispatch that tv to jharkhand they did not giving any proper response to me i called them so many times everyone is giving someone no to talk with them. Please help me if you can. My contact no is [protected]
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Jul 5, 2018
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
May 09, 2018
Gati-KWE Customer Care's response Regret the inconvenience caused. Kindly help us with 9 digit docket number
May 10, 2018
Updated by Sonu2205 [protected]
Verified Support
May 18, 2018
Gati-KWE Customer Care's response Dear Mr Sonu,
Please share your docker number
Verified Support
May 30, 2018
Gati-KWE Customer Care's response Dear Mr Sonu,
Still we are waiting for docket number.
May 30, 2018
Updated by Sonu2205 Product is delivered Now
Complaint comments 
2 Comments

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Comments

For a local courier it took more than 5days no response form the customer care or the worst local team. Really very very careless.Highly disappointed.
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Product is delivered Now
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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