[Resolved] Gati-Kwe — no information about my product

 
3 Reviews
Rupnagar, Punjab, India
User
 Sonu2205 on May 8, 2018
Hello sir/mam,

I am sonu from pujab. I purchased a tv from kodak and after some time i am facing some problem in it and i call kodak for replacement. Kodak is ready to give me replacement. Kodak send me new tv on 2-5-2018 from delhi to punjab by gati courier and dispatch that tv to jharkhand they did not giving any proper response to me i called them so many times everyone is giving someone no to talk with them. Please help me if you can. My contact no is [protected]
Complaint marked as Resolved Jul 5, 2018

Complaint Status


[May 08, 2018] Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Gati-KWE Customer Care's response, May 09, 2018
Regret the inconvenience caused. Kindly help us with 9 digit docket number
Updated by Sonu2205, May 10, 2018
[protected]
Verified Support
Gati-KWE Customer Care's response, May 18, 2018
Dear Mr Sonu,
Please share your docker number
Verified Support
Gati-KWE Customer Care's response, May 30, 2018
Dear Mr Sonu,
Still we are waiting for docket number.
Updated by Sonu2205, May 30, 2018
Product is delivered Now
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

For a local courier it took more than 5days no response form the customer care or the worst local team. Really very very careless.Highly disappointed.
Product is delivered Now

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    Customer satisfaction rating
    45%
    Complaints
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    phone
    +91 71 2272 1477 [Customer Care]
    +91 40 2784 4284 [Head Office]
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    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
    Gati-Kwe - no information about my product